Frequently Asked Questions

How Can We Help You?

Our top three best selling items are our PrideBites Dog Toy, Nylon Collars, and Nylon Leashes (6ft)

For an opening order, we recommend ordering each size of collar and one size (6ft Medium) leash.

You can! Your PrideBites Account Executive can send you blank templates for your team to design your own products.

Please visit our Blog, LookBook, and Social Proof pages on our website to see examples of what other brands are doing with our items.

Unfortunately the answer is no. Each MOQ is based off of per size, per design and you cannot mix and match to achieve the MOQ.

Yes! The quantity varies per item on where the price break is. Please ask your PrideBites Account Executive for more information about this!

We do! Each design we make will include PMS colors that we will use to match during production.

Our standard turnaround time is 4-6 weeks

MOQ stands for Minimum Order Quantity.

We offer free samples upon request. Please contact your PrideBites Account Executive for more information on how to receive samples.

We offer private label options. Please contact your PrideBites Account Executive for more information on our private label programs.

All of our products are safe for dogs and cats as that is our number one priority. Our products have all been safety tested and are Prop 65 compliant as well.

All of our products are made in China, except for our dog treats. Our dog treats are made in Floridaץ

We can ship all over the world, however PrideBites will not be responsibile for duties and taxes associated with International shipping.

We can use your shipping account as long as the carrier is UPS and DHL. We would need the shipping account number and billing zip code. We do not use FedEx.

Our payment terms are 50% down, 50% upon delivery of your order for all orders 2K and above.

We accept all major credit cards! | Yes, we do! You can arrange mailing them with your PrideBites Account Executive.

We have a $50 opening order setup fee and $35 re-order setup fee. These setup fees are for getting your account setup in our system and machines.